Delaware Park Casino & Racing

Beverage Manager

Wilmington, DE - Full Time

JOB RESPONSIBILITIES:
  • Recommends documents and issues discipline.
  • Conducts interviews with qualified candidates.
  • Ensures accurate record keeping, prepares, reviews, and analyzes reports.
  • Responsible for direct supervision, evaluation, and training of staff.
  • Responsible for scheduling and assignment of personnel as needed.
  • Implements and conducts orientation, training, and evaluation programs for all personnel.
  • Ensures the highest level of customer service in accordance with quality standards.
  • Orders for outlets as needed, complying with set pars to ensure acceptable Food and Beverage costs.
  • Implements merchandising techniques; keeps departmental labor costs on an acceptable level.
  • Adheres to established Food and Beverage policies, labor regulations, and liquor laws.
  • Relays all guest compliments and complaints as designated.
  • Responsible for maintaining confidential employee records and making recommendations for promotions.
  • Responsible for establishing and maintaining positive, fair, and consistent practices of all personnel.
  • Maintains confidentiality regarding employee concerns and sensitive departmental information.
  • Promotes outstanding internal and external guest relations.
  • Performs all other duties as assigned.
  • Promotes honesty and trust amongst the team.
 
JOB REQUIREMENTS:
  • Three (3) to Five (5) years of restaurant management experience.
  • Must have excellent written and verbal communication skills.
  • Experience with P.O.S and PC Systems.
  • Must possess a thorough working knowledge of front and back of the house policies and procedures.
  • Must be able to stand or walk for extended periods of time.
  • Must be able to work flexible schedules due to the needs of the business, including evenings, weekends, and holidays.               
                                                                                                                                                                                                                                                 
Apply: Beverage Manager
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