Casino Marketing Coordinator
Wilmington, DE
Full Time
Mid Level
JOB RESPONSIBILITIES:
- Assists with the creation and posting of social content on all Delaware Park Casino’s social channels including, but not limited to Facebook, Instagram, X, Linked In & Threads
- Responsible to develop and execute social media strategies that increase followers, audience engagement, brand awareness and customer acquisition across all social media platforms.
- Always adheres to the approved budgets under the direction of the Vice President of Marketing.
- Assists with photo shoots and video shoots as needed for social content and other initiatives.
- Understanding of casino gaming language related to slots, table games and racing operations is preferred.
- Provides administrative support to Marketing leadership and assists in report preparation as needed.
- Coordinates and disseminates communications and correspondence to all departments.
- Assists with the maintenance of Delaware Park Casino’s website including but not limited to updating promotions, hours of operation and all restaurant menus as needed.
- Assists with working Promotions & Special Events as needed including nights, weekends & holidays.
- Acts with discretion and maintains confidentiality when handling sensitive information.
- Interfaces daily with personnel from various departments.
- Assists with the Programs Mailbox with guest inquiries – researching and responding to needs of guests.
- Communicate (both written and verbal) with and promote positive team member and guest relations.
- Always maintain professionalism when working with other team members and/or guests.
- Assists the Marketing Department with any duties as assigned
- Performs all other duties as assigned.
- High School Diploma or equivalent required, College Degree preferred
- Marketing experience preferred
- Must be able to successfully complete the background check and licensing process, required by the Delaware State Lottery.
- Strong organizational, verbal and written communication skills required.
- Knowledge of MS Office required, graphic art programs such as Adobe Creative Cloud a plus.
- Ability to work directly supervised, independently with minimal supervision and collaboratively in groups
- Maintains confidentiality with regards to employee concerns and sensitive department information.
- Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
- Ability to consistently comprehend, retain, and/or execute written, verbal and/or demonstrated directions, explanations and guidance.
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